Troubleshooting

View common errors and how to fix.

How to configure PC for Glowie

If you are having difficulties opening and/or running Glowie, consider disabling any anti-virus or firewalls as they may interfere and cause errors.
Ensure you are always up to date on the Glowie app, you can check this by clicking the version on the top of the Glowie app.
Make sure your PC is always up to date.

If you encounter captcha solving errors, be sure you have "Set Hostfile" in GlowKey to configure your PC for captcha solving. Then doublecheck your API keys are correctly set in GlowKey.
If you encounter errors from API providers, be sure your key is correctly set in GlowKey and your key is active and valid. We offer trackers in Your Profile on the Home page to monitor balances.
Some services may rate limit and ban you temporarily after too many requests, be sure to confirm by monitoring module logs.

Depending on your configuration, Glowie can be very resource intensive. Ensure you are not maxing out your PC running Glowie for optimal results, otherwise you may encounter performance errors.
Higher quality proxies will improve performance.
Always restart your PC after long sessions.

"When pressing play on a module, it sits forever on the node loading screen"

Fix: Deleting the folder npm-cache inside (C:\Users\YOUR PC NAME\AppData\Roaming) and restart the module.

"Why is my Database not importing/exporting?"

Fix: Right click on "bas-databases" in appdata/local and make sure "Read-Only" is checked off and restart.
Fix: Disable all security settings, your PC is not allowing Glowie to write folders on the desktop.

Last updated 8 months ago

View common errors and how to fix.

If you are having difficulties opening and/or running Glowie, consider disabling any anti-virus or firewalls as they may interfere and cause errors.
Ensure you are always up to date on the Glowie app, you can check this by clicking the version on the top of the Glowie app.
Make sure your PC is always up to date.

If you encounter captcha solving errors, be sure you have "Set Hostfile" in GlowKey to configure your PC for captcha solving. Then doublecheck your API keys are correctly set in GlowKey.
If you encounter errors from API providers, be sure your key is correctly set in GlowKey and your key is active and valid. We offer trackers in Your Profile on the Home page to monitor balances.
Some services may rate limit and ban you temporarily after too many requests, be sure to confirm by monitoring module logs.

Depending on your configuration, Glowie can be very resource intensive. Ensure you are not maxing out your PC running Glowie for optimal results, otherwise you may encounter performance errors.
Higher quality proxies will improve performance.
Always restart your PC after long sessions.

"When pressing play on a module, it sits forever on the node loading screen"

Fix: Deleting the folder npm-cache inside (C:\Users\YOUR PC NAME\AppData\Roaming) and restart the module.

"Why is my Database not importing/exporting?"

Fix: Right click on "bas-databases" in appdata/local and make sure "Read-Only" is checked off and restart.
Fix: Disable all security settings, your PC is not allowing Glowie to write folders on the desktop.

Last updated 8 months ago